Thursday, June 26, 2014

Grenada, Granada: British Airways Sends Couple to Caribbean Instead of Ancient Spanish City

This never would have happened in the B.O.A.C. days.
From CNN:

Grenada vs Granada and other flight destination mix ups
You'd think with all the technology at our disposal, destination mix-ups would be a rarity.
Not so.

They're surprisingly common.

One that's attracted attention this week is the unfortunate story of a couple flown to the southern Caribbean island of Grenada, instead of the ancient city of Granada, Spain.
The incident is now the subject of a lawsuit.

U.S. dentist Edward Gamson thought he'd bought tickets from London's Gatwick Airport to Granada, Spain, for himself and his partner via a British Airways booking agent, but only realized he was actually headed to Grenada in the Caribbean once on board, reported The Independent.
The destination country and flight duration hadn't been listed on his e-tickets, which instead displayed only the city name.

"It's just so sad," Gamson told The Independent. "A trip we had been really looking forward to was ruined and ... BA won't do the decent thing."

Gamson claims the airline refuses to reimburse his first-class tickets and didn't reroute the travelers to Granada from Grenada.

Gamson is now suing British Airways for the cost of the trip, including planned tours in Spain that he and his partner didn't get to take....MORE
Of course back in the B.O.A.C. days your Iberian choices were pretty much limited to Madrid and Gibraltar.
And you were sitting next to some jerk named Noel Coward who thought he was on his way to Jamaica.
http://www.timetableimages.com/ttimages/complete/ba60/ba60-13.jpg